Altima's Commitment to Quality
At Altima, we believe that the consistency of care delivered to our patients is of the utmost importance and is our number one priority. Through the use of standardized operating systems, quality standards and an unwavering commitment to individualized patient care, we strive to ensure that Altima & BrightSmile Dental Centres deliver a consistently high standard of dental care and professionalism to all of our patients.
In keeping with our consistent standards of care, we promise to work with you to develop individual treatment plans that best meet your interests and needs for optimal oral health and overall health. Our dentists cultivate a safe, positive environment where any questions or concerns about your treatment plan or dental care are welcomed and encouraged.
We believe it is important to promote enduring, trusting relationships between our dentists and our patients, where open dialogue is an everyday practice. This is part of the Altima Advantage, and it's Our Promise to You.
How We Keep You SafeSterilization & Infection Control Practices
Sterilization & Infection Control Practices
Altima and BrightSmile Dental Centres are committed to providing quality care for all of our patients in a safe, clean and sterile environment. To uphold this promise to our patients, we implement the highest standards of sterilization and infection control practices across all of our dental centres through the use of the following:
- Hand hygiene practices: We use best practice measures for optimal hand hygiene at all times through routine hand washing, antiseptic (anti-bacterial) hand wash and antiseptic hand rubs.
- Sterilization & cleaning of facilities: All dental equipment and treatment area surfaces are properly cleaned, disinfected and sterilized after each patient visit. Monitoring is practiced on a daily basis to assure all sterilization and disinfection processes are effective and up to Altima's high standards.
- Sterilization of dental instruments: All reusable dental instruments are effectively sterilized in an autoclave machine using a powerful steam sterilization process. In addition, regular bacterial spore testing guarantees that the integrity of the sterilization process is upheld.
- Compliance with regulatory standards: Our dental centres adhere to strict municipal, provincial and federal clinical governance standards and regulations for all sterilization and infection control practices, while striving to exceed these standards of regulation.
- Immunization of our dental teams: To help further prevent transmission of infection, all of our dental centre team members must have all necessary immunizations current.
- Training of our dental teams: All of our dental team members have been trained in Altima's high standards of sterilization and infection control practices.
- Annual audits: To ensure strict compliance with our high standards of sterilization and infection control practices, our dental centres, dentists and dental team members are assessed on an annual basis through clinical audits.
Transparency & PrivacyPersonal Information Protection & Electronic Documents Act (PIPEDA)
If you have any questions about our Standards of Care,
please contact us at 1.888.4ALTIMA, or email us at firstname.lastname@example.org.